FAQ

What should I wear?

We recommend wearing spandex, bike shorts or shorts but avoid wearing loose long pants as they can get in the way.

I’ve never been to an indoor cycling class and I am worried I will not be able to keep up.

No need to worry.  We welcome all newbies and first timers with open arms!  Simply let us know it is your first time and we will help you get set up.  Also, remember you are in control of your RIDE.  Do the best that you can do while listening to your body and do not worry about anyone else.  While our devoted and driven instructors attempt to maximize everyone’s efforts, there are no limits or prerequisites. You inevitably choose how hard to work on any given RIDE.  Time, patience and dedication will see you through!

Do you have changing rooms?

Yes, we have two changing rooms, a bathroom and a shower.

Do you have storage for coats and personal items?

Yes, we have cubbies and coat racks.  We do however recommend leaving whatever personal items you can at home.

Do I need bike shoes?

We provide you with bike shoes, you can also bring your own, and we have double sided pedals for sneakers if that is your preference.

Should I bring my own water?

Feel free to bring your own water.  We also have water for sale at the front desk area.

Should I bring my own towel?

We provide towels, however you are more than welcome to bring your own if you please.

Do I need to make a reservation for the class or is it okay to drop in?

If you are in the area and want to drop by, please feel free.  However, we have 25 bikes in the studio and they fill up quickly, so the best way to secure your spot is to sign up online via our website and reserve your bike.

How far in advance can I schedule classes online?

You can schedule classes up to 1 week (7 days) in advance via our online software, which you can access through our website.

Please note all advanced reservations and purchase of packages are non-refundable.

What happens if I reserved a spot online and I cannot make it to class?

If you cannot make a class please undo your reservation online within 12 hours before class is set to start.  We do ask that you please arrive at least 10 minutes prior to the start of class to get your bike properly set up.  If you are new to spin please allow yourself more time to have someone help you with your proper bike set up.

What happens if I do not have access to the internet and want to reserve a bike?

In the event of not having access to the internet, but you wish to reserve your spot please give us a call at the studio (267-988-4876) and someone will assist you over the telephone with payment via credit card as well as reserve your bike.  Please note this is in rare instances and we encourage all of our customers to utilize our online system if they can.

What if I want to pay cash?

You are of course welcome to pay by cash at the studio if you please.

Reservations / Walk-ins/ Bike Release Policy

As mentioned above you can always walk in without an online bike reservation, and if there are open bikes that have not been reserved you can join the class by paying for a RIDE or using a RIDE card.  If you have reserved your bike in advance please be on time as empty bikes will be released to walk-ins at the start of each class.  If you reserve your bike in advance and do not show up without canceling 2 hours in advance, your card will be charged for the class.

How do I reserve a bike at RIDE?

1. Click on SCHEDULE to go to our scheduling website. (MindBodyOnline)

2. Look for classes and select the desired date and time you wish to attend.

3. Click “sign up “proceed with the sign in process.

* You can schedule classes 1 week (7 days) in advance and cancel classes 2 hours in advance to allow others to get into the class.

What are the age weight height requirements to ride a bike at RIDE Cycling Studio?

RIDERS must be 14 or older and at least 4’10″. Our bikes have a max user weight of 300 lbs.

What makes RIDE Cycling Studio special?

RIDE offers a personal, intimate, community type setting. Our instructors have been carefully chosen for their knowledge, credentials and passion for the sport. The entire staff is dedicated to your safety, enjoyment and overall enhancement of the mind body connection. We provide you with cycling shoes, a fresh clean towel and a revitalizing workout, which is sure to leave you feeling REVIVED, RELEASED, and REFRESHED! This is our promise to you! HAPPY RIDING!

We Celebrate You!

Birthday Riders:

It’s your Birthday, we gonna party like it’s your Birthday!  When it’s your Birthday Month you will receive an email with a code to attend a FREE Birthday RIDE during that month.  The code is only good for the special RIDE.  Come join us as we shower you with sweet surprises! Only 22 Birthday RIDERS are able to attend so reserve your seat ASAP!

Birthdays / Corporate / Special Events

Please contact us via email at info@ridecyclingstudio.com for information on renting out the studio for private parties, corporate team building events and more! #SWEAT CELEBRATE INVIGORATE @RIDECYCLINGSTUDIO